Privacy Policy

This Privacy Policy applies to all of the products and services (the “Services”) offered by Armstrong Software, LLC (“Resort Navigator,” the “Company,” “we,” “us,” and “our” which terms shall include affiliates of Armstrong Software, LLC) via its websites located at resortnavigator.net and armstrongsoft.com (collectively the “Websites”) and its mobile applications, whether called Resort Navigator or white labeled apps using the Resort Navigator framework (the “Resort Navigator Apps”). Third-party resorts may register for listings within the Resort Navigator Apps (“Resort Navigator Locations”). We provide this Privacy Policy to let you know what information we collect, how we use it, share it and protect it. Please read the Privacy Policy carefully. BY USING THE WEBSITES, THE RESORT NAVIGATOR APPS OR THE SERVICES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE, DO NOT VISIT THESE WEBSITES, SET UP AN ACCOUNT OR USE THE RESORT NAVIGATOR APPS OR THE SERVICES.

Information Gathering and Usage

When you register with the Company we may ask for information such as your name, location, and email address.  You may also choose to provide information requests to a specific Resort Navigator Location. We may also ask you to create a username and a password.

All personal information provided to the Company is hereinafter referred to as Personal Data. We will store all of this information. We use collected information for the following general purposes: products and services provision, identification and authentication, services improvement, contact and research. We do not share your personal information with unrelated third parties unless explicitly approved by you.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to us, you acknowledge and agree that such Personal Data may be transferred and stored from your current location to the offices and servers of the Company and the authorized third parties referenced below.

Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Services, Websites and Resort Navigator Apps, the Company often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and the Company may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. The Company may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

 

Location Information: Our Service, Websites and/or Resort Navigator Apps may collect and use your location information (for example, by using the GPS on your mobile device) to provide certain functionality of our Service. If you choose to enable our location features, your location information may be publicly displayed within the Service. Please keep in mind that other users can see this information about you, and they may use it or disclose it to other individuals or entities outside of our control and without your knowledge. Your location information may be subject to abuse, misuse, and monitoring by others, so please be careful if you choose to enable location functionality. We may also use your location information in an aggregate way, as described above in the “Aggregated Personal Data” section.

 

Advertising Partners: The Websites, Service and/or Resort Navigator Apps may use third-party advertising companies to serve content and advertisements when you visit the Website, which may use cookies, web beacons or pixel tags. No personal information is shared with the ad providers.   These advertising service providers may collect non-identifiable information about your visits to the Site, and your interactions with our products and Services. Such non-identifiable information does not include your name, address, email address or other personal information. In addition to the information about your visits to our website, our service providers may also use the information about your visits to other websites to target advertisements for classes available from the Company.

Google Analytics:  The Websites use Google Analytics to track statistics regarding our audience and Website traffic. No personally identifiable information is transferred from the Website to Google Analytics. For more information on Google’s Analytics privacy policies, please visit this site.

From time to time, the website may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the Website. These companies use cookies to serve ads based on someone’s past visits to the Website. At any time, you may opt out of Google Ads by modifying your Google Ad settings.

Our Disclosure of Your Personal Data and Other Information

We may use your email address to send you information about our Services or to market to you. You may unsubscribe from these messages by following the instructions contained within the messages. In addition, if at any time you wish not to receive any future marketing communications or you wish to have your name deleted from our mailing lists, please contact us as at support@resortnavigator.net. If you email us with a request or question or have provided us with your email address, we may keep your message, email address and contact information to respond to your request or otherwise follow up with you.

The Company will not sell, distribute, or reveal users’ email addresses or other personal information, except when required by law, without their consent. There are, however, certain circumstances in which we may share your personal data with certain third parties without further notice to you, as set forth below:

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.

Related Companies: We may also share your Personal Data with our Related Companies for purposes consistent with this Privacy Policy.

Agents, Consultants and Related Third Parties: The Company, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.

Legal Requirements: The Company may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of The Company, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.

Third-Party Use of Personal Information

The Site may provide personal information to an applicable third party in order to provide services. The Site uses Firebase for database services.  Firebase’s use of your personal information is subject to Firebase’s privacy policy.

At this time, your personal information is not shared with any other third-party applications. If a new service provider is engaged, these terms will be amended accordingly.

Your Choices

You can visit the Websites without providing any Personal Data. If you choose not to provide any Personal Data, you may not be able to use certain Services.  You may request deletion of your personal information by sending an email to support@resortnavigator.net​, but in some cases, we may be required to keep your information by law. In such a case, it would no longer be active and would be kept separately in an archive.

Exclusions

This Privacy Policy does not apply to any Personal Data collected by the Company other than Personal Data collected through the Services, Websites and Resort Navigator Apps. This Privacy Policy shall not apply to any unsolicited information you provide to The Company. This includes, but is not limited to, information posted to any public areas of the Services, such as forums, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and The Company shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution.

Resort Navigator Locations

Upon accessing the Resort Navigator Apps, you may be presented with a list of Resort Navigator Locations. Upon selection of a Resort Navigator Location, you will receive information related to that particular Resort Navigator Location. Upon accessing a Resort Navigator Location, you will be able to access messages posted by the Resort Navigator Location and access other data related thereto. The Resort Navigator Locations will not have access to your personal information, unless you provide it directly to the Resort Navigator Location. In the event that you release personal information to a Resort Navigator Location and such information is wrongly disclosed, we are not required to litigate or otherwise pursue any wrongful disclosure of your data and information.

Data Storage

We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. We do not transfer ownership of any code, databases, Website rights or data to any third-party vendors or hosting partners.

Device Information

We may collect information about the device you are using when accessing the Products, including what type of device it is, what operating system you are using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.

Cookies

A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site’s computers and stored on your computer’s hard drive. Cookies are required in order for you to use Resort Navigator products or services. We use cookies to record current session information, but do not require permanent cookies.

Third Party Services

We may use a variety of services offered by third parties to help maintain and improve our Websites, to help us understand the use of our Websites and Services, or simply to provide the Services. These services may store both personally identifiable information about you which we collect and the information sent by your browser as part of a web page request, such as cookies or your IP address. If any third parties are given access to your personally identifiable information, we will limit the use of such personally identifiable information only to provide the services to us which we have requested.

Links to Other Web Sites

This Privacy Policy applies only to the Websites, Resort Navigator Apps and the Services. The Websites and Resort Navigator Apps may contain links to other websites not operated or controlled by the Company (the “Third-Party Sites”). The policies and procedures described here do not apply to the Third-Party Sites. The links from the Services do not imply that the Company endorses or has reviewed the Third-Party Sites. We suggest contacting those sites directly for information on their privacy policies.

Policy Towards Children

Neither the Websites, the Resort Navigator Apps nor the Services are directed to people under the age of 13. If you become aware that your child has provided personally identifiable information, please contact us at support@resortnavigator.net. We do not knowingly permit children under 13 to use our Website or Services or collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personally identifiable information, we will take steps to remove such information and terminate the child’s account.

Information Security, Retention, and Data Integrity

We take reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination, if they fail to meet these obligations. However, we are unable to guarantee that the security measures we take will not be penetrated or compromised or that your information will remain secure under all circumstances.

Access

You retain the right to access, amend, correct or delete your personal information where it is inaccurate at any time. To do so, please contact support@resortnavigator.net. While we would be sorry to see you go, you can delete your account at any time. Keep in mind, however, that even if you delete your account, we may retain your personal information in conformance with our data retention policy, under which we may retain such information to comply with laws, prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Service, and take other actions otherwise permitted by law. There may be residual personal information that remains within our databases, access logs, and other records. In addition, we are not responsible for updating or removing your personal information already disclosed to third parties who have been provided information as permitted by this Privacy Policy.

Email Communications

If you send us an email with questions or comments, we may use your personally identifiable information to respond to your questions or comments, and we may save your questions or comments for future reference. For security reasons, we do not recommend that you send non-public personal information, such as passwords, social security numbers, or bank account information, to us by email. You may “opt out” of receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of most emails we send, or as provided below; provided, however, we reserve the right to send you transactional emails such as customer service communications.

General Terms

We reserve the right to change this Privacy Policy from time to time at our sole discretion. Any such change, update or modification will be effective immediately upon posting the revised Privacy Policy on the Websites. We will provide no other notice to you. It is your responsibility to review this page from time to time to ensure that you continue to agree with all of its terms. If you no longer agree to this Privacy Policy after a change, you must cease using the Resort Navigator Sites and the Services.

This Privacy Policy shall be governed by the laws of the State of Missouri, without respect to its conflict of laws principles. We each agree to submit to the personal jurisdiction of the state and federal courts located in Lincoln County, Missouri.

Our failure to exercise or enforce any right or provision of this Privacy Policy shall not constitute a waiver of such right or provision. This Privacy Policy is hereby incorporated into the Terms of Service. You may not assign this Privacy Policy to any party. If any provision of this Privacy Policy is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of this Privacy Policy will remain in full force and effect.

Questions

Any questions regarding this Privacy Policy should be addressed to support@resortnavigator.net